Book catering

A little help.
A better plan.

From your first request to the details that make it yours. Here’s how booking with Good Table Co. works.

Plan your booking

Let’s make
a plan.

Booking requests

How do I request a booking?

Choose Catering, Workplace lunch or Trade on the booking form. Add your preferred date and time, guest numbers, venue and contact details, then send your request.

We save your request and email its reference with a link to My bookings. The team reviews the details before confirming availability and price.

Is my booking confirmed when I submit?

No. It starts as a request for review. Your booking is confirmed only when agreed with Good Table Co. You can follow its status in My bookings.

Can I change or cancel a booking?

Sign in to My bookings and open the relevant request. Use the change-request form for changes to the booking details, or add a note to discuss a cancellation. Changes need the team’s approval; sending a note does not itself change or cancel a booking.

Any deposit or cancellation terms shown and accepted when you request a booking remain available with that booking. Ask the team before making arrangements that depend on a change.

All your details.
One place.

My bookings

How do I sign in?

Use the email address on your booking. We email you a single-use sign-in code. It expires after 15 minutes and works in the browser where you requested it. You can also use your password if you have set one.

Go to My bookings
Can I follow preparation and delivery?

Open your approved booking in My bookings to see its current delivery stage and agreed food quantities. The team updates progress from Order received through Preparing, Prepared and Out for delivery to Delivered. This progress is separate from your booking approval, invoice and payment status.

Can I set or recover a password?

First sign in using an emailed code, then open Account settings to set a password. If you forget it, sign in with a fresh emailed code and update your password there. Use at least 15 characters and keep it private.

I haven’t received an email. What should I do?

Check the address you entered and your junk folder. Use the same email address you used for the request. If a sign-in code has expired, request a new one. If you still need help, contact the team with your booking reference. Never send your password or sign-in code.

Can colleagues see my company’s bookings?

Access follows the verified booking email address. Entering a company name does not share bookings with other people at that company. Use the agreed booking contact and ask the team if you need to change it.

The price.
The particulars.

Invoices & payment

Where can I see prices?

Saved item prices appear on the public Lunch menu where provided. The team agrees the menu and price for a group booking separately, then issues an invoice. Ask about availability, pricing and allergens before confirming your booking.

Where are my invoices and payment records?

Sign in to My bookings, then choose Invoices or open a booking. Issued invoice PDFs, recorded payments and the remaining balance are available there. Invoice information is private to the verified booking email.

How do I pay? Is a deposit required?

Follow the payment instructions on your issued invoice. If online payment is available for that invoice, My bookings will offer a review page and a link to Square’s checkout. Card details are entered with Square.

Any deposit requirement is shown before you submit a new request. The amount is calculated against your agreed invoice. Paying does not by itself confirm a booking.

Good food.
Your details.

Food & requirements

Can I download the current menu?

Yes. Our PDF includes the current active menu, descriptions, saved prices and section offers. Download a fresh copy after menu changes; a copy already saved or printed will not update.

Download the current menu (PDF)
Can you accommodate dietary requirements?

Tell us the group’s requirements when you request a booking and confirm ingredients and allergen suitability with the team. Avoid naming individual guests or including medical histories in booking notes.

Do menu images show the exact product?

The food images are AI-generated illustrations. Confirm ingredients, portions, presentation and allergens with the team before ordering.

How is my information used?

We use your information to handle your request, manage your account and communicate about your booking. Read the privacy notice and cookie notice for details.

Still need
a hand?

Get in touch with the team. If you have already sent a request, include your booking reference.

Contact Good Table Co.